WASHINGTON – The Department of Veterans Affairs is offering free credit monitoring to
more than 2,200 Veterans whose personal information, including social security numbers, was posted on Ancestry.com following
the mistaken release of data through the Freedom of Information Act (FOIA).
“VA
places the highest priority upon safeguarding the personal information of our Veterans,” said Jerry L. Davis, VA’s
chief information security officer. “When lapses occur, we will immediately take prompt remedial action, such as notification.”
The family history website, which provides access to genealogical and historical information, had requested
information from VA about deceased Veterans. Under FOIA, VA is obligated to release requested records upon written request
unless they may be withheld. Therefore, VA provided the website with the data on March 18, 2011.
On Dec. 13, 2011, after the information had been posted on the history website, VA learned that it included data
about some living Veterans because some of the death reports provided to the website were inaccurate.
“Fortunately, no personal health information was included in this data release,” Davis said. “Ancestry.com
has worked with us and immediately removed all the information that we had supplied them.”
There is no indication personally identifiable information of any Veteran has been misused. However,
VA is still notifying all potentially affected Veterans so they can be vigilant and take steps to protect against identity
theft. VA is also offering credit monitoring for one year at no charge to every Veteran
whose name was mistakenly released and posted on the history website.
FOIA requires
federal agencies to disclose requested records unless they may be withheld under specific statutory exemptions. Under FOIA,
VA was obligated to provide the website with the name, social security number, date of birth, date of death, military branch
assignments, and the dates of entry on active duty and release from active duty for deceased Veterans.
VA has launched an effort to determine why information about living Veterans was included in a database
about deceased Veterans. The error did not affect the VA benefits of any Veteran. VA is committed to
protecting Veterans’ personal information and to improving information processing to avoid erroneous data.
Veterans who believe they may have been affected by this incident who have not been notified by VA may
verify whether their information was involved by writing to: Department of Veterans Affairs, OIT Privacy Officer (005R1A),
810 Vermont Ave., NW Washington DC 20420, (Attn: Garnett Best).
Affected Veterans
can request a free credit report for one year from one or more of the three national credit bureaus by calling 1-877-322-8228
or by visiting http://www.annualcreditreport.com.
Information
about this and other protections, including placing a “fraud alert” on credit accounts, is available by calling
the Federal Trade Commission at its toll free number, 1-877-438-4338, or by visiting its website, http://www.ftc.gov/bcp/edu/microsites/idtheft/index.html
http://www.va.gov/opa/pressrel/pressrelease.cfm?id=2250